Humoniq is building the first AI-Native BPO for the travel & transport industries, which outsource $20B of customer support each year. Our AI-native approach improves speed, accuracy, and satisfaction.
Humoniq is a Y Combinator company in the Summer 2025 batch. Its directory entry describes it as: Airline customer service, fully automated. The founders listed are Todd Sullivan (Founder/CEO), Will Weber (Founder/CRO) (Y Combinator directory entry, July 6, 2025).
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New accelerator entry · 2025-07-06 · the record
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Humoniq is building the first AI-Native BPO for the travel & transport industries, which outsource $20B of customer support each year. Our AI-native approach improves speed, accuracy, and satisfaction. Our team is uniquely equipped to solve this challenge. We previously grew a travel management company, Flightfox (YC S12), to $22M/yr. We handled thousands of customer requests each month, which exposed the limitations of traditional outsourcing.
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