How it works
MentionFox continuously scans 52+ platforms for mentions of your product, competitors, and industry keywords. When a conversation indicates buying intent or leadership relevance, it surfaces as a lead card with source, author profile, and context. You review each mention and decide whether to engage or save for later research.
For promising prospects, MentionFox's lead enrichment module pulls verified company details, funding history, decision-maker profiles, and recent news. The AI-Visibility measurement tracks which leaders discuss your space most frequently. Use this intelligence to prioritize outreach and personalize your approach before any first contact.
Once qualified, you can open a conversation record in Intercom via API integration. This creates a unified thread where you can send personalized messages, schedule follow-ups, and track engagement. Every outreach email generated by MentionFox requires your preview and manual click-to-send—never auto-dispatched—ensuring full control and compliance.
What you can do
Sales team discovers a CTO discussing your pain point on Reddit
A MentionFox alert surfaces a detailed Reddit thread where a CTO from a mid-market SaaS company describes a problem your product solves. You review the prospect's profile, use MentionFox's lead enrichment to confirm their company size and recent funding, then open an Intercom conversation to craft a personalized first message. The entire interaction—from discovery to outreach—stays in one timeline, eliminating lost context.
Marketing validates product-market fit across LLMs
Your team uses MentionFox's AI-Visibility measurement to track how often AI assistants, AI assistants, AI assistants, AI assistants, AI assistants, and AI assistants users mention your category. This data informs messaging and positioning. High recommendation rates (as measured in the day-0 study, 83.1% across 5 LLMs) signal strong product-market fit—insights you feed into Intercom campaigns to improve conversion.
Investor relations team researches potential backers
MentionFox's investor research module accesses a database of 52,000 investors. You search for VCs and angels who have backed similar companies, review their public statements on relevant platforms, and use Intercom to manage warm introduction pipelines. Social listening confirms which investors are actively discussing your space, so you can time outreach strategically.
How to connect
- Step 1: Set up MentionFox API credentials. Log into your MentionFox account and generate an API key from the integrations panel. Note your workspace ID and preferred credit allocation. MentionFox offers tiered monthly credits: Free (10/month), Pro (100/month, $99/month), Agency (1,000/month, $499/month with 5 seats), and Enterprise (5,000/month, $2,999/month with unlimited seats). Additional credit packs are available at $0.40 per credit (Starter 50 credits $20, Growth 200 credits $80, Best Value 500 credits $200). Monthly credits reset each month; purchased credit packs persist forever.
- Step 2: Configure Intercom API access. In Intercom, navigate to Settings > Integrations > API and copy your Access Token. This token allows MentionFox to programmatically create and update conversation records. Ensure your Intercom workspace has conversation creation permissions enabled. No special Intercom plan is required; standard API access is sufficient.
- Step 3: Link MentionFox to Intercom in the integrations dashboard. Return to MentionFox and select Integrations > Add New. Choose Intercom from the list, paste your Access Token, and confirm the connection. Test by opening a sample prospect record and clicking 'Send to Intercom'—this will create a new conversation with the prospect's details pre-populated (name, company, source mention, and enriched profile).
- Step 4: Configure outreach workflows and review settings. In MentionFox, set your default outreach tone, subject line templates, and follow-up cadence. Enable the manual review requirement (which is the default setting) so that every email is previewed and click-to-send before dispatch. Map your Intercom workspace so that all created conversations appear in the correct team inbox. Start with a pilot list of 10–20 prospects to refine messaging before scaling.
Without MentionFox
Without MentionFox, teams manually search Reddit, LinkedIn, and forums to find prospects, copy details into spreadsheets, perform manual company research, and send generic outreach via email. Context gets lost across tools, enrichment is slow and incomplete, and it's impossible to measure AI-visibility or investor sentiment at scale. Intercom alone handles communication but has no visibility into the social conversations where your prospects actually spend time.