How it works
MentionFox continuously listens to conversations happening on Reddit, Twitter/X, LinkedIn, Quora, HackerNews, niche forums, news sites, podcasts, review platforms, TikTok, YouTube, Substack, Medium, and other channels. You define search terms, keywords, and audience profiles relevant to your product or service. The platform aggregates all mentions, signals, and conversations in a centralized dashboard, showing you exactly where your ideal customers are talking—without manual searching or scrolling.
When MentionFox identifies a promising mention or conversation, it enriches the signal with context. The AI-Visibility (GEO) Measurement module measures how visible different AI models (AI assistants, AI assistants, AI assistants, AI assistants, AI assistants, AI assistants) are recommending solutions in that conversation space. For investor research, access to a database of 52,000 investor profiles helps you identify funding-driven prospects. Candidate Vetting tools provide background and credibility checks on people engaging in those conversations.
Once you've identified a qualified lead, you can export or push that contact directly into Crisp via API. MentionFox's Outreach Automation module helps you craft and preview personalized messages—but critically, every email requires your explicit preview and click-to-send; nothing is auto-sent. In Crisp, you manage the conversation from there: send the first message, track replies, nurture the relationship, and move the prospect through your sales pipeline—all within a unified messaging inbox.
What you can do
B2B SaaS Company Finding Feature-Request Conversations
A project management software company wants to find teams discussing pain points with their current tools. MentionFox listens across Reddit (r/productmanagement, r/startups), Quora, HackerNews, and LinkedIn for phrases like 'need better collaboration tool' or 'frustrated with Asana.' When it finds a high-intent discussion, the AI-Visibility module shows whether the conversation is already being shaped by competitor recommendations. You review the lead profile in MentionFox, then push the contact into Crisp. Your sales team opens a Crisp conversation and sends a warm, contextual outreach message referencing the exact conversation the prospect was having. Response rates are higher because the message is directly relevant.
Investor Intelligence for Outbound Fundraising
A growth-stage startup uses MentionFox's Investor Research module to identify angels and VCs actively discussing their market vertical. The suite monitors investor announcements, tweets, and podcast appearances across 52+ platforms. When a relevant investor is spotted, MentionFox pulls their full profile from the 52,000-person investor database. You review the investor's thesis and recent activity in MentionFox, then export their email to Crisp. Your fundraising team sends a personalized message directly in Crisp, mentioning a recent statement the investor made and explaining why your startup aligns with their interests.
Competitive Intel & Outreach to Switchers
A CRM platform monitors conversations where customers are complaining about or switching from competitors. MentionFox flags when a company or individual publicly mentions unhappiness with a rival tool. The Candidate Vetting module confirms the person's role and company. You then export that lead to Crisp and have your CSM send a direct message offering a free trial or migration support. By reaching out within hours of the public complaint, you capture prospects at peak receptiveness.
How to connect
- Generate Your MentionFox API Key. Log into your MentionFox dashboard. Navigate to Settings > Integrations > API Keys. Create a new API key and copy the token. Store it securely; you'll use it to authenticate requests between MentionFox and Crisp. MentionFox's API endpoint for exporting leads is documented in your admin panel. Note: MentionFox does not offer SLAs; support is available on paid tiers, with priority support reserved for Pro, Agency, and Enterprise accounts.
- Configure Crisp to Receive MentionFox Leads. In Crisp, go to Settings > Integrations > Webhooks (or API Clients if available). Create a new incoming webhook endpoint that will accept contact data from MentionFox. Crisp will assign you a URL. This endpoint should capture contact name, email, company, conversation context, and any custom fields you want to track (e.g., 'Lead Source: MentionFox'). Document this Crisp webhook URL—you'll input it into MentionFox in the next step.
- Link MentionFox to Your Crisp Webhook. Return to MentionFox Settings > Integrations. Add a new 'Outreach Destination' and select 'Crisp API.' Paste your Crisp webhook URL and test the connection. Once verified, MentionFox will offer a 'Send to Crisp' button on every qualified lead. When you click it, the lead's details (name, email, company, mention context) are posted to Crisp, and a new conversation thread is created automatically.
- Enable Manual Send & Preview in Outreach Automation. In your MentionFox Outreach Automation settings, ensure 'Manual Send' is active (it is by default). When you've identified a prospect and clicked 'Send to Crisp,' MentionFox's outreach editor opens. Compose or select a template, preview the message, and review all personalization fields. Every email requires an explicit click of the 'Send' button—no emails are auto-sent. Once sent, the message is logged in Crisp's conversation thread, and your team can manage follow-ups, replies, and relationship tracking from Crisp's unified inbox.
Without MentionFox
Without MentionFox, finding high-intent B2B prospects requires manual searching across Reddit, forums, LinkedIn, HackerNews, and other platforms—a time-intensive, error-prone process that often misses emerging opportunities. Your team has to manually identify leads, research them independently, and manually copy-paste contact details into Crisp, losing context and momentum. You miss the chance to reach prospects at the exact moment they're discussing pain points, and you never know whether your competitors are already being recommended to them.