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Unthread (YC S22) — AI helpdesk built for slack & teams

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What do you want to do about Unthread?

Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel.

Unthread is a Y Combinator company in the Summer 2022 batch. Its directory entry describes it as: AI helpdesk built for Slack & Teams. The founders listed are Tom Bachant (Founder), Jake McCloskey (Founder) (Y Combinator directory entry, June 29, 2022).

6 more companies from YC Summer 2022 ↓

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Unthread

New accelerator entry · 2022-06-29 · the record

Summer 2022
batch
7
people
Early
stage
United States of America
region
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What the record says

BatchSummer 2022
Announced2022-06-29
StageEarly
StatusAcquired
Team size7
IndustryB2B
Sub-industryB2B -> Productivity
SectorsArtificial Intelligence, SaaS, B2B, Customer Support
RegionsUnited States of America, America / Canada, Remote, Partly Remote
BasedNew York City, NY, USA
HiringNo
Sitehttps://unthread.io
Founded2021
YC group partnerAaron Epstein
Previously known asEveryspace

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Also in YC Summer 2022

Same batch, B2B first.

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Example from a real report (our sample on Target): “Target eliminated approximately 1,800 corporate positions, with around 1,000 employees receiving layoff notices and the remainder accounted for by eliminating open roles.” Source: NBC News

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In their words

Unthread is an AI-powered helpdesk built natively into Slack. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, HR, and CX teams at some of the world's largest companies to resolve tickets instantly using AI.

Want the whole picture on Unthread?

Example from a real report (our sample on Target): “Target eliminated approximately 1,800 corporate positions, with around 1,000 employees receiving layoff notices and the remainder accounted for by eliminating open roles.” Source: NBC News

A Full Report on Unthread: verified, sourced, every claim cited, ready in a few minutes. See pricing.

What the Full Report on Unthread covers

  1. The Short Answer

  2. Which Company This Is

  3. What They Do, And How The Money Works

  4. Who Runs It, And How To Reach Them

  5. The Money: Funding, Valuation, Runway

  6. Who Pays Them, And Who They Are Up Against

  7. Warning Bells

  8. Sources

    1 cited source found

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Unthread: Accepted into Y Combinator Summer 2022
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Permanent URL: https://mentionfox.com/funding/yc-unthread
Last updated 2026-11-08
Primary record: Y Combinator directory entry
Unthread (YC S22) — AI helpdesk built for slack & teams. MentionFox, 2026-11-08. https://mentionfox.com/funding/yc-unthread