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ScopeAI (YC W17) — Automatically extract valuable insights from customer service…

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations.

ScopeAI is a Y Combinator company in the Winter 2017 batch. Its directory entry describes it as: Automatically extract valuable insights from customer service…. The founders listed are Natalie Abeysena (Founder/CEO), Luciano Arango (Founder/CTO) (Y Combinator directory entry, January 3, 2017).

6 more companies from YC Winter 2017 ↓

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ScopeAI

New accelerator entry · 2017-01-03 · the record

Winter 2017
batch
4
people
Early
stage
United States of America
region
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What the record says

BatchWinter 2017
Announced2017-01-03
StageEarly
StatusAcquired
Team size4
IndustryB2B
Sub-industryB2B -> Operations
SectorsArtificial Intelligence, NLP
RegionsUnited States of America, America / Canada, Remote, Partly Remote
BasedLos Angeles, CA, USA; San Francisco, CA, USA
HiringNo
Sitehttps://www.getscopeai.com
Previously known asQuiki

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Also in YC Winter 2017

Same batch, B2B first.

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In their words

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations. It integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations for trends in customer feedback.

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  5. The Money: Funding, Valuation, Runway

  6. Who Pays Them, And Who They Are Up Against

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  8. Sources

    1 cited source found

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ScopeAI: Accepted into Y Combinator Winter 2017
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Permanent URL: https://mentionfox.com/funding/yc-scopeai
Last updated 2026-10-20
Primary record: Y Combinator directory entry
ScopeAI (YC W17) — Automatically extract valuable insights from customer service…. MentionFox, 2026-10-20. https://mentionfox.com/funding/yc-scopeai