Promi provides product feedback in the form of customer interviews, URL walkthroughs, heatmaps, and more by creating digital twins of your existing customers. We ingest data from Posthog, Intercom, Stripe, etc. to create your personas from real product usage data.
Promi is a Y Combinator company in the Summer 2024 batch. Its directory entry describes it as: Providing quick product and design feedback via digital twins. The founders listed are Peter Moot (Founder), Jiaxin Lin (Founder/CTO) (Y Combinator directory entry, July 29, 2024).
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New accelerator entry · 2024-07-29 · the record
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Promi provides product feedback in the form of customer interviews, URL walkthroughs, heatmaps, and more by creating digital twins of your existing customers. We ingest data from Posthog, Intercom, Stripe, etc. to create your personas from real product usage data. By factoring in how your customers actually interact with product features, we provide much more relevant and insightful feedback on what you are building. We aren't trying to replace user research, but in our experiences most products don't have the time or budget to talk to real users. Getting synthetic feedback is the next best thing, and can/should be a part of launching any products.
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Example from a real report (our sample on Target): “The Q2 2026 earnings report, published August 19, 2026, showed adjusted EPS of $2.46 against an expected $2.33” Source: CNBC
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