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Observe.AI (YC W18) — Contact center AI platform

Observe.AI appears in Y Combinator's company directory in the Winter 2018 batch, listed 2017-12-06. Contact center AI platform..

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Observe.AI: Accepted into Y Combinator Winter 2018

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Observe.AI

New accelerator entry · 2017-12-06 · the record

Winter 2018
batch
240
people
Growth
stage
United States of America
region
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In their words

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

What the record says

BatchWinter 2018
Announced2017-12-06
StageGrowth
StatusActive
Team size240
IndustryB2B
Sub-industryB2B -> Sales
SectorsSaaS, Customer Service, AI
RegionsUnited States of America, America / Canada, Remote, Partly Remote
BasedSan Francisco, CA, USA
HiringNo
Sitehttps://observe.ai
Previously known asObserveAI, observe.ai

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Permanent URL: https://mentionfox.com/funding/yc-observe-ai
Last updated 2026-09-26
Primary record: Y Combinator directory entry
Observe.AI (YC W18) — Contact center AI platform. MentionFox, 2026-09-26. https://mentionfox.com/funding/yc-observe-ai