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Netomi (YC W16) — Self-Driving customer care

Welcome to Netomi AI, where we are revolutionizing the world of customer experiences through cutting-edge artificial intelligence. Our mission is clear: to create AI that not only solves mission-critical problems for the world's largest brands but also fosters genuine customer love.

Netomi is a Y Combinator company in the Winter 2016 batch. Its directory entry describes it as: Self-Driving Customer Care. The founder listed is Puneet Mehta (Founder/CEO) (Y Combinator directory entry, November 15, 2015).

6 more companies from YC Winter 2016 ↓

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Netomi

New accelerator entry · 2015-11-15 · the record

Winter 2016
batch
3
people
Early
stage
United States of America
region
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What the record says

BatchWinter 2016
Announced2015-11-15
StageEarly
StatusActive
Team size3
IndustryB2B
Sub-industryB2B -> Marketing
SectorsDeep Learning, Customer Service, AI
RegionsUnited States of America, America / Canada, Remote, Partly Remote
BasedSan Francisco, CA, USA
HiringYes
Sitehttps://netomi.com
Previously known asmsg.ai

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Also in YC Winter 2016

Same batch, B2B first.

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In their words

Welcome to Netomi AI, where we are revolutionizing the world of customer experiences through cutting-edge artificial intelligence. Our mission is clear: to create AI that not only solves mission-critical problems for the world's largest brands but also fosters genuine customer love. Backed by industry titans like Y-Combinator, Index Ventures, Jeffrey Katzenberg, and Greg Brockman, Netomi AI is at the forefront of defining the future of AI-driven customer engagement. At Netomi, we embody our core values in everything we do: Passion: We love what we do, genuinely. We persevere, creatively problem solve, and grow from adversity. Customer Focus: We obsess over creating a positive impact and deliver experiences that meet or exceed the needs of our customers, and their customers. One Team: We believe in working collaboratively as One Team to meet shared objectives and goals. Joining Netomi AI means being part of a dynamic, fast-growing team that values innovation, creativity, and hard work. As a key player in the Generative AI revolution, you'll have the opportunity to significantly impact our success while developing your skills and career in the ever-evolving field of AI. Netomi AI is not just a workplace; it's a community of visionaries shaping the future of customer engagement. If you're ready to be part of something extraordinary, where your passion aligns with our values and vision, we invite you to explore opportunities with us. Your journey to redefine customer experiences with brand-safe AI starts here. Mission To empower the highest quality customer experiences with brand-safe AI. Vision Building Brand and Customer Love

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Netomi: Accepted into Y Combinator Winter 2016
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Permanent URL: https://mentionfox.com/funding/yc-netomi
Last updated 2026-10-20
Primary record: Y Combinator directory entry
Netomi (YC W16) — Self-Driving customer care. MentionFox, 2026-10-20. https://mentionfox.com/funding/yc-netomi