Leaping AI
New accelerator entry · 2025-01-13 · the record
In their words
Leaping AI is the best platform to deploy voice and texting AI agents for customer service, lead qualification and appointment scheduling. We target mid-market and Enterprise companies and industries are: home remodeling, roofing, pay per call, travel, retail, health insurance, Medicare, health and real estate. We automated contact centers employing >100 human agents and now handle their incoming customer support and appointment scheduling calls, end-to-end. All while maintaining 90% customer satisfaction score. Pain points that we solve: missed calls, insufficient speed to lead, not enough call center resources, call center inefficiencies, agents not sticking to the script, etc. At its core, we have a multi-channel outreach campaign feature, whereby our customers can call and text potential leads over an arbitrary time period. If end customers call or text back, the Leaping voice or text AI agent can autonomously schedule appointments and resolve service requests. Some of our differentiating features: most-human like voice in the market, CRM integrations in place (Salesforce, Hubspot, MarketSharp, AccuLynx, JobNimbus, LeadPerfection, Google, etc.) and white-glove onboarding (in-person for larger accounts). Our AI agents can hold 100+ conversations at once, speak multiple languages and be equipped with company specific FAQ. Lastly, we have our own number health monitoring and DNC software.
What the record says
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Sourced from the company's Y Combinator directory entry.