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HiOperator (YC S16) — Customer support as a service

HiOperator provides customer support as a service. Banish your ticket backlog and free up your in-house team for higher level tasks.

HiOperator is a Y Combinator company in the Summer 2016 batch. Its directory entry describes it as: Customer support as a service. The founder listed is Liz Tsai (Founder/CEO) (Y Combinator directory entry, April 26, 2016).

6 more companies from YC Summer 2016 ↓

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HiOperator

New accelerator entry · 2016-04-26 · the record

Summer 2016
batch
200
people
Growth
stage
United States of America
region
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What the record says

BatchSummer 2016
Announced2016-04-26
StageGrowth
StatusActive
Team size200
IndustryB2B
Sub-industryB2B -> Operations
SectorsCustomer Service
RegionsUnited States of America, America / Canada
BasedDallas, TX, USA; San Francisco, CA, USA
HiringYes
Sitehttp://www.hioperator.com
Open roles listed3
Previously known asChange.AI

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Also in YC Summer 2016

Same batch, B2B first.

What do you want to do with HiOperator?

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In their words

HiOperator provides customer support as a service. Banish your ticket backlog and free up your in-house team for higher level tasks.

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Example from a real report (our sample on Target): “In March 2026, Target announced a planned incremental $1 billion operating investment” Source: Target Corporation (press release)

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What the Full Report on HiOperator covers

  1. The Short Answer

  2. Which Company This Is

  3. What They Do, And How The Money Works

  4. Who Runs It, And How To Reach Them

  5. The Money: Funding, Valuation, Runway

  6. Who Pays Them, And Who They Are Up Against

  7. Warning Bells

  8. Sources

    4 cited sources found

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If you're behind HiOperator: acceptance into a YC batch is one of the few weeks a young company gets looked up by people who matter — investors, other founders, press. FoxPlug turns the commits, deploys, and releases you're already making into that story automatically, so anyone who looks finds something current. GetFoxChat puts a guide on your own site so the people YC's own page just sent you don't read one line and leave.

Sourced from the company's Y Combinator directory entry, and from the company's own site, read directly on 2026-09-27 (hioperator.com).

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HiOperator: Accepted into Y Combinator Summer 2016
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Permanent URL: https://mentionfox.com/funding/yc-hioperator
Last updated 2026-10-20
Primary record: Y Combinator directory entry
HiOperator (YC S16) — Customer support as a service. MentionFox, 2026-10-20. https://mentionfox.com/funding/yc-hioperator