Fogbender
New accelerator entry · 2022-02-28 · the record
In their words
Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer support platform (Zendesk, Intercom, Front, etc) with a second, "unofficial", system: Slack's shared channels. This causes a number of operational and logistical difficulties for both vendors and their customers, resulting in added costs, inefficiencies, and lost opportunities. With Fogbender, B2B vendors embed a team-to-team messaging widget directly on their customer dashboard, where all users belonging to an account can - with no additional authentication - 1) see a list of currently-open issues 2) participate in conversations with their own team and the vendor, and 3) search all historical discussions.
What the record says
- One of 642 companies held here in B2B.
No investor is drawn from a Form D — the form states how many invested and never who. The one investor on this graph is named because a batch has exactly one.
The full profile
Source Check, INVEST, RECRUIT and Press Requests on Fogbender
- Source Check — verify what Fogbender states, against the registers that hold it.
- INVEST — size up this company on the figures its record states.
- RECRUIT — see who is already on the team.
- Press Requests — connect with Fogbender for a story.
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Is this you?
If you're behind Fogbender: acceptance into a YC batch is one of the few weeks a young company gets looked up by people who matter — investors, other founders, press. FoxPlug turns the commits, deploys, and releases you're already making into that story automatically, so anyone who looks finds something current. FoxChat puts a guide on your own site so the people YC's own page just sent you don't read one line and leave.
Sourced from the company's Y Combinator directory entry.