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cloud humans (YC W21) — AI-powered customer service for startups

cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems.

cloud humans is a Y Combinator company in the Winter 2021 batch. Its directory entry describes it as: AI-powered customer service for startups. The founders listed are Ian Kraskoff (Founder), Bruno Cecatto (Founder), Felipe Serra de Oliveira (Founder) (Y Combinator directory entry, March 23, 2021).

6 more companies from YC Winter 2021 ↓

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cloud humans

New accelerator entry · 2021-03-23 · the record

Winter 2021
batch
30
people
Early
stage
United States of America
region
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What the record says

BatchWinter 2021
Announced2021-03-23
StageEarly
StatusActive
Team size30
IndustryB2B
Sub-industryB2B -> Operations
SectorsArtificial Intelligence, SaaS, Chatbot, Customer Service
RegionsUnited States of America, Brazil, America / Canada, Latin America, Remote, Partly Remote
BasedNew York City, NY, USA; São Paulo, SP, Brazil
HiringNo
Sitehttps://www.cloudhumans.com
Previously known asCloud Humans

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Also in YC Winter 2021

Same batch, B2B first.

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In their words

cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems. With ClaudIA, you can automate 55-90% of your customer's enquiries while maintaining the same service level you are proud of. Gain efficiency, scalability and quality today. Try it free (demo): https://www.cloudhumans.com/us/claudia-demo Reach out if you have any questions: bruno@cloudhumans.com

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  3. What They Do, And How The Money Works

  4. Who Runs It, And How To Reach Them

  5. The Money: Funding, Valuation, Runway

  6. Who Pays Them, And Who They Are Up Against

  7. Warning Bells

  8. Sources

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cloud humans: Accepted into Y Combinator Winter 2021
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Permanent URL: https://mentionfox.com/funding/yc-cloud-humans
Last updated 2026-10-20
Primary record: Y Combinator directory entry
cloud humans (YC W21) — AI-powered customer service for startups. MentionFox, 2026-10-20. https://mentionfox.com/funding/yc-cloud-humans