Chatwoot (YC W21) — The modern, open source, self-hosted AI customer support platform
Chatwoot is an AI-powered customer support platform that enables businesses to deliver exceptional support experiences. Built as a modern, open-source, and self-hosted alternative to tools like Intercom and Zendesk, Chatwoot brings all your customer conversations into one place.
Chatwoot is a Y Combinator company in the Winter 2021 batch. Its directory entry describes it as: The modern, open source, self-hosted AI customer support platform. The founders listed are Pranav Raj (Founder), Sojan Jose (Founder) (Y Combinator directory entry, February 22, 2021).
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Example from a real report (our sample on Target): “Target eliminated approximately 1,800 corporate positions, with around 1,000 employees receiving layoff notices and the remainder accounted for by eliminating open roles.” Source: NBC News
Chatwoot is an AI-powered customer support platform that enables businesses to deliver exceptional support experiences. Built as a modern, open-source, and self-hosted alternative to tools like Intercom and Zendesk, Chatwoot brings all your customer conversations into one place. You can connect email, website live chat, social media accounts, WhatsApp, and more, making it easy to manage every interaction from a single, unified platform.
Pranav Raj
Founder
Sojan Jose
Founder
Founders, titles and bios as the company published them. Photographs are our own copies of the ones on that record, so they do not break when the original link expires.
One of 160 companies held here in B2B › Operations.
No investor is drawn from a Form D — the form states how many invested and never who. The one investor on this graph is named because a batch has exactly one.
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Example from a real report (our sample on Target): “Target eliminated approximately 1,800 corporate positions, with around 1,000 employees receiving layoff notices and the remainder accounted for by eliminating open roles.” Source: NBC News
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What the Full Report on Chatwoot covers
The Short Answer
Which Company This Is
What They Do, And How The Money Works
Who Runs It, And How To Reach Them
The Money: Funding, Valuation, Runway
Who Pays Them, And Who They Are Up Against
Warning Bells
Sources
1 cited source found
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Chatwoot (YC W21) — The modern, open source, self-hosted AI customer support platform. MentionFox, 2026-10-29. https://mentionfox.com/funding/yc-chatwoot
