When asked for the best session replay tool, 6 AI assistants named 5 brands between them this month. Hotjar was named most often, followed by Microsoft Clarity and Smartlook. One brand was named by every assistant that answered: Hotjar.
Who named whom
| Brand | ChatGPT | Perplexity | Claude | Grok | DeepSeek | Cohere | Named by |
|---|---|---|---|---|---|---|---|
| Hotjar | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 6 of 6 |
| Microsoft Clarity | · | ✓ | ✓ | ✓ | ✓ | ✓ | 5 of 6 |
| Smartlook | ✓ | · | ✓ | ✓ | ✓ | ✓ | 5 of 6 |
| FullStory | · | · | · | ✓ | ✓ | ✓ | 3 of 6 |
| Lucky Orange | ✓ | ✓ | ✓ | · | · | · | 3 of 6 |
Share of voice
What each assistant said
ChatGPT
Named 3 brands, in this order: Hotjar, Lucky Orange, Smartlook.
Choosing the best session replay tool for a small business depends on various factors, including budget, specific needs, user interface preferences, and the scale of your website traffic.
Perplexity
Named 3 brands, in this order: Microsoft Clarity, Hotjar, Lucky Orange.
For most small businesses, Microsoft Clarity is the best session replay tool because it is free, easy to set up, and offers unlimited recordings, making it the strongest low-cost option for lean teams.
Claude
Named 4 brands, in this order: Microsoft Clarity, Hotjar, Lucky Orange, Smartlook.
Here are some top options to consider:
Grok
Named 4 brands, in this order: Microsoft Clarity, FullStory, Hotjar, Smartlook.
Most small businesses don’t need the advanced (and expensive) features of tools like FullStory or LogRocket, so Clarity delivers 80-90% of the value at 0% of the cost.
DeepSeek
Named 4 brands, in this order: Microsoft Clarity, Hotjar, Smartlook, FullStory.
For a small business, the "best" session replay tool depends mostly on budget, how technical you are, and what you're trying to fix.
Cohere
Named 4 brands, in this order: Hotjar, FullStory, Microsoft Clarity, Smartlook.
Choosing the best session replay tool for a small business depends on your specific needs, budget, and the features you prioritize.
The questions asked
- What is the best session replay tool for a small business?
Asked between 2026-09-26 and 2026-09-26. Not answering this month: Gemini, Mistral.
Track what AI assistants say about every client, with white-label reports your clients can read.
See the GEO suiteHow this was measured
Each month we ask every assistant the same plain buyer questions, worded the way a person shopping for this kind of product would ask them, with no brand suggested in the question except where the question itself names the market leader to find alternatives to. Each assistant answers in a fresh session with no earlier conversation, so an answer reflects what the assistant says to anyone who asks, not what it was steered towards.
From each answer we keep the product and company names it recommends. A name counts only when it appears in the answer as a proper name, is not a heading such as "Best for" or "Pricing", and is confirmed by a second assistant naming it too, by a website the answer cites, or by being the market leader named in the question. Share of voice is each brand's share of all brand mentions in the category this month. Assistants that could not answer this month are listed as not answering, never counted as naming nobody.
Cite this page
https://mentionfox.com/ai-recommends/session-replay-tools