When asked for the best ecommerce platform, 6 AI assistants named 6 brands between them this month. Shopify was named most often, followed by BigCommerce and Squarespace. One brand was named by every assistant that answered: Shopify.
Who named whom
| Brand | ChatGPT | Perplexity | Claude | Grok | DeepSeek | Cohere | Named by |
|---|---|---|---|---|---|---|---|
| Shopify | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 6 of 6 |
| BigCommerce | ✓ | ✓ | ✓ | ✓ | ✓ | · | 5 of 6 |
| Squarespace | ✓ | ✓ | ✓ | ✓ | · | ✓ | 5 of 6 |
| WooCommerce | ✓ | · | ✓ | ✓ | ✓ | ✓ | 5 of 6 |
| Wix | ✓ | ✓ | ✓ | ✓ | · | · | 4 of 6 |
| Square Online | · | ✓ | · | · | ✓ | · | 2 of 6 |
Share of voice
What each assistant said
ChatGPT
Named 5 brands, in this order: Shopify, WooCommerce, BigCommerce, Squarespace, Wix.
Choosing the best eCommerce platform for a small business depends on several factors, including budget, technical expertise, product offerings, and specific business needs.
Perplexity
Named 5 brands, in this order: Shopify, Wix, Squarespace, BigCommerce, Square Online.
For most small businesses, Shopify is the best all-around ecommerce platform because it combines ease of use, strong sales features, and room to grow.
Claude
Named 5 brands, in this order: Shopify, Wix, Squarespace, WooCommerce, BigCommerce.
The "best" platform depends on your specific needs, but here are the top options:
Grok
Named 5 brands, in this order: Shopify, WooCommerce, BigCommerce, Squarespace, Wix.
DeepSeek
Named 4 brands, in this order: Shopify, WooCommerce, Square Online, BigCommerce.
There's no single "best" platform — it depends on what you're selling, your budget, your technical comfort, and how you plan to grow.
Cohere
Named 3 brands, in this order: Shopify, WooCommerce, Squarespace.
Choosing the best ecommerce platform for a small business depends on your specific needs, budget, and technical expertise.
The questions asked
- What is the best ecommerce platform for a small business?
Asked between 2026-09-26 and 2026-09-26. Not answering this month: Gemini, Mistral.
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See the GEO suiteHow this was measured
Each month we ask every assistant the same plain buyer questions, worded the way a person shopping for this kind of product would ask them, with no brand suggested in the question except where the question itself names the market leader to find alternatives to. Each assistant answers in a fresh session with no earlier conversation, so an answer reflects what the assistant says to anyone who asks, not what it was steered towards.
From each answer we keep the product and company names it recommends. A name counts only when it appears in the answer as a proper name, is not a heading such as "Best for" or "Pricing", and is confirmed by a second assistant naming it too, by a website the answer cites, or by being the market leader named in the question. Share of voice is each brand's share of all brand mentions in the category this month. Assistants that could not answer this month are listed as not answering, never counted as naming nobody.
Cite this page
https://mentionfox.com/ai-recommends/ecommerce-platforms