When asked for the best B2B software review site, 6 AI assistants named 6 brands between them this month. Capterra was named most often, followed by Software Advice and GetApp. One brand was named by every assistant that answered: Capterra.
Who named whom
| Brand | ChatGPT | Perplexity | Claude | Grok | DeepSeek | Cohere | Named by |
|---|---|---|---|---|---|---|---|
| Capterra | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 6 of 6 |
| Software Advice | ✓ | ✓ | ✓ | · | ✓ | ✓ | 5 of 6 |
| GetApp | · | ✓ | ✓ | · | ✓ | · | 3 of 6 |
| TrustRadius | ✓ | · | · | · | ✓ | ✓ | 3 of 6 |
| · | · | ✓ | · | ✓ | · | 2 of 6 | |
| Trustpilot | ✓ | · | ✓ | · | · | · | 2 of 6 |
Share of voice
What each assistant said
ChatGPT
Named 4 brands, in this order: Capterra, Trustpilot, TrustRadius, Software Advice.
Selecting the best B2B software review site for a small business depends on several factors, such as the specific type of software you're considering, the depth of information you need, and your preferred review format.
Perplexity
Named 3 brands, in this order: Capterra, GetApp, Software Advice.
For most small businesses, Capterra is usually the best starting point because it is explicitly recommended for SMB buyers and is part of Gartner Digital Markets alongside GetApp and Software Advice, which are also described as strong for small-business comparisons.
Claude
Named 5 brands, in this order: Capterra, GetApp, Software Advice, Trustpilot, Reddit.
Here are the most popular options:
Grok
Named one brand, in this order: Capterra.
DeepSeek
Named 5 brands, in this order: Capterra, GetApp, TrustRadius, Software Advice, Reddit.
There isn't one single "best" site — it depends on what you're evaluating and how you like to research.
Cohere
Named 3 brands, in this order: Capterra, TrustRadius, Software Advice.
Choosing the best B2B software review site for a small business depends on your specific needs, such as industry, budget, and the type of software you're looking for.
The questions asked
- What is the best B2B software review site for a small business?
Asked between 2026-09-26 and 2026-09-26. Not answering this month: Gemini, Mistral.
Track what AI assistants say about every client, with white-label reports your clients can read.
See the GEO suiteHow this was measured
Each month we ask every assistant the same plain buyer questions, worded the way a person shopping for this kind of product would ask them, with no brand suggested in the question except where the question itself names the market leader to find alternatives to. Each assistant answers in a fresh session with no earlier conversation, so an answer reflects what the assistant says to anyone who asks, not what it was steered towards.
From each answer we keep the product and company names it recommends. A name counts only when it appears in the answer as a proper name, is not a heading such as "Best for" or "Pricing", and is confirmed by a second assistant naming it too, by a website the answer cites, or by being the market leader named in the question. Share of voice is each brand's share of all brand mentions in the category this month. Assistants that could not answer this month are listed as not answering, never counted as naming nobody.
Cite this page
https://mentionfox.com/ai-recommends/customer-review-sites