When asked for the best community analytics tool, 6 AI assistants named 9 brands between them this month. Buffer was named most often, followed by Google Analytics and Sprout Social. No brand was named by every assistant that answered.
Who named whom
| Brand | ChatGPT | Perplexity | Claude | Grok | DeepSeek | Cohere | Named by |
|---|---|---|---|---|---|---|---|
| Buffer | ✓ | ✓ | · | · | ✓ | ✓ | 4 of 6 |
| Google Analytics | ✓ | · | ✓ | · | ✓ | ✓ | 4 of 6 |
| Sprout Social | ✓ | · | ✓ | ✓ | · | ✓ | 4 of 6 |
| Hootsuite | ✓ | · | · | · | ✓ | ✓ | 3 of 6 |
| Brand24 | ✓ | ✓ | · | · | · | · | 2 of 6 |
| Common Room | · | · | ✓ | ✓ | · | · | 2 of 6 |
| Mention | ✓ | ✓ | · | · | · | · | 2 of 6 |
| Orbit | · | · | ✓ | ✓ | · | · | 2 of 6 |
| · | ✓ | · | ✓ | · | · | 2 of 6 |
Share of voice
What each assistant said
ChatGPT
Named 6 brands, in this order: Google Analytics, Hootsuite, Sprout Social, Buffer, Mention, Brand24.
Choosing the best community analytics tool for a small business depends on specific needs such as budget, the platforms you're using, and the specific features you require.
Perplexity
Named 4 brands, in this order: Brand24, Mention, Buffer, Reddit.
For a small business, the best community analytics tool is usually one that combines affordable monitoring, sentiment tracking, and reporting without enterprise complexity.
Claude
Named 4 brands, in this order: Google Analytics, Sprout Social, Orbit, Common Room.
The "best" option depends on your specific needs, but here are some strong choices:
Grok
Named 4 brands, in this order: Reddit, Common Room, Orbit, Sprout Social.
DeepSeek
Named 3 brands, in this order: Google Analytics, Buffer, Hootsuite.
There's no single "best" tool — it depends on what you're analyzing (website, social, email, etc.), your budget, and how technical you want to get.
Cohere
Named 4 brands, in this order: Google Analytics, Hootsuite, Sprout Social, Buffer.
Choosing the best community analytics tool for a small business depends on your specific needs, budget, and the platforms you use.
The questions asked
- What is the best community analytics tool for a small business?
Asked between 2026-09-26 and 2026-09-26. Not answering this month: Gemini, Mistral.
Track what AI assistants say about every client, with white-label reports your clients can read.
See the GEO suiteHow this was measured
Each month we ask every assistant the same plain buyer questions, worded the way a person shopping for this kind of product would ask them, with no brand suggested in the question except where the question itself names the market leader to find alternatives to. Each assistant answers in a fresh session with no earlier conversation, so an answer reflects what the assistant says to anyone who asks, not what it was steered towards.
From each answer we keep the product and company names it recommends. A name counts only when it appears in the answer as a proper name, is not a heading such as "Best for" or "Pricing", and is confirmed by a second assistant naming it too, by a website the answer cites, or by being the market leader named in the question. Share of voice is each brand's share of all brand mentions in the category this month. Assistants that could not answer this month are listed as not answering, never counted as naming nobody.
Cite this page
https://mentionfox.com/ai-recommends/community-analytics