When asked for the best business phone system, 6 AI assistants named 7 brands between them this month. Nextiva was named most often, followed by RingCentral and Grasshopper. 2 brands were named by every assistant that answered: Nextiva, RingCentral.
Who named whom
| Brand | ChatGPT | Perplexity | Claude | Grok | DeepSeek | Cohere | Named by |
|---|---|---|---|---|---|---|---|
| Nextiva | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 6 of 6 |
| RingCentral | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 6 of 6 |
| Grasshopper | ✓ | · | ✓ | · | · | ✓ | 3 of 6 |
| Ooma Office | · | ✓ | · | · | ✓ | ✓ | 3 of 6 |
| Zoom Phone | ✓ | ✓ | · | · | ✓ | · | 3 of 6 |
| Dialpad | · | · | · | ✓ | ✓ | · | 2 of 6 |
| Google Voice | · | · | ✓ | · | ✓ | · | 2 of 6 |
Share of voice
What each assistant said
ChatGPT
Named 4 brands, in this order: RingCentral, Nextiva, Grasshopper, Zoom Phone.
Choosing the best business phone system for a small business depends on several factors, such as budget, the number of users, required features, and whether a business needs a virtual system or physical hardware.
Perplexity
Named 4 brands, in this order: Nextiva, RingCentral, Zoom Phone, Ooma Office.
For most small businesses, Nextiva is the best all-around business phone system because it consistently ranks as the top pick for small businesses thanks to its balance of features, affordability, ease of use, and customer support.
Claude
Named 4 brands, in this order: RingCentral, Nextiva, Grasshopper, Google Voice.
The "best" option depends on your specific needs, but here are top choices:
Grok
Named 3 brands, in this order: Nextiva, RingCentral, Dialpad.
The "best" business phone system for a small business depends on your specific needs—such as number of users (e.g., 1–20), budget, remote/hybrid work, call volume, desired features (auto-attendant, CRM integration, mobile apps), and whether you want a fully managed cloud service or something more customizable.
DeepSeek
Named 6 brands, in this order: RingCentral, Google Voice, Dialpad, Zoom Phone, Ooma Office, Nextiva.
There's no single "best" business phone system — the right choice depends on your team size, call volume, budget, and whether you need features like call centers, international numbers, or CRM integrations.
Cohere
Named 4 brands, in this order: RingCentral, Nextiva, Ooma Office, Grasshopper.
Choosing the best business phone system for a small business depends on several factors, including budget, features needed, scalability, and ease of use.
The questions asked
- What is the best business phone system for a small business?
Asked between 2026-09-26 and 2026-09-26. Not answering this month: Gemini, Mistral.
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See the GEO suiteHow this was measured
Each month we ask every assistant the same plain buyer questions, worded the way a person shopping for this kind of product would ask them, with no brand suggested in the question except where the question itself names the market leader to find alternatives to. Each assistant answers in a fresh session with no earlier conversation, so an answer reflects what the assistant says to anyone who asks, not what it was steered towards.
From each answer we keep the product and company names it recommends. A name counts only when it appears in the answer as a proper name, is not a heading such as "Best for" or "Pricing", and is confirmed by a second assistant naming it too, by a website the answer cites, or by being the market leader named in the question. Share of voice is each brand's share of all brand mentions in the category this month. Assistants that could not answer this month are listed as not answering, never counted as naming nobody.
Cite this page
https://mentionfox.com/ai-recommends/business-phone-systems